Qualitative Assessment Methods
Safety culture assessments for gains in safety performance
Optimizing your company’s safety culture and thereby reducing or eliminating harm to people, assets and the environment is a complex undertaking. A good starting point is a qualitative assessment that evaluates the key components of safety culture.
- Reduction or elimination of damage to people, property and the environment
- Optimization of your company’s safety culture
- Fulfilling the safety expectations of customers and partners
- Observation – this is our “boots on the ground” approach. By observing the behaviors people demonstrate and how they make decisions, e.g. what information they use, we can gain an understanding of the level of care they demonstrate towards each other, the processes/procedures they have in place, and the equipment and plant around them.
- Audits – by auditing a selection of risk assessments, permits, procedures, etc. we can understand what the standards and expectations are and, in tandem with observation, can see how they are applied.
- Interviews – interviews, especially with senior leaders and management, give us insight into the intentions of those who create the culture that pervades the workplace. We explore the underlying beliefs of top managers about their role in creating a culture of care. All interviews are semi-structured allowing a great depth of information to be collected.
- Focus groups – to gain further insight into the reasons behind survey responses, behaviors and decision making, we conduct focus groups with a range of people from all levels of the organization.
- We are experts in designing and conducting reliable qualitative assessments.
- We have a winning combination of enthusiasm and expertise.
- We specialize in tailor-made methodologies and solutions.