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Sales & Aftersales Performance Improvement

Performance gains in all areas of sales and aftersales

Winning over customers and inspiring their loyalty in today’s automotive market is an art and a science. Our experts are keen to share their mastery of the field using the DEKRA Advanced Blended Coaching (ABC) methodology. Whatever your sales focus, we aim for sustainable performance improvement.

Even marginal improvements add up to major gains when it comes to sales and aftersales, helping you edge out the competition. Our performance improvement services address every product category, from new and used vehicles and fleet sales to aftersales service, parts and workshop efficiency.
Utilizing the DEKRA ABC methodology , which blends a selection of virtual modalities and on-site interventions, we can customize our coaching and training sessions to respond to our partners’ needs. DEKRA ABC is flexible and targeted, enabling staff to engage consistently and receive timely feedback for more sustainable improvement. This proven methodology exceeds conventional methods in efficiency and efficacy and delivers a substantial ROI.
Our Sales & Aftersales Performance Improvement Solutions
Whitepaper: Optimizing Return on Investment (ROI) in Automotive Coaching
While technology and digitalization are drastically changing the landscape in automotive sector sales, they are offering the means of meeting these new challenges.
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Client Success Stories
Sales Outperformance and Top ROI
A leading automotive brand experienced outsized performance gains and an exceptional ROI with the DEKRA Advanced Blended Coaching methodology.
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The Optimal Combination of Technology and Expertise
Learn how the combination of technology, expertise and the DEKRA ABC methodology increased sales performance for a major automotive brand.
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Brochure: DEKRA Aftersales Customer Experience Program
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