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Supply & Value Chain

Supply and Value Chain

Sustainability plays an important role from purchasing, through internal processes, to our customer relationships. In our purchasing practice, we consider social, ecological and business ethical criteria when selecting suppliers and the products and services we require. When developing new services or improving existing ones through our Service Divisions, we also ensure that we make a positive contribution to sustainable development and create added value for our customers.

Sustainable Procurement

Our purchasing guidelines define the consideration of sustainability in our purchasing management. We require our suppliers to comply with sustainability standards. This is laid down in the General Purchasing Conditions and, in particular, in the Sustainability Supplier Code of Conduct and is checked by means of risk and demand-oriented audits.

The General Terms and Conditions of Purchase set clear requirements with regard to ecological (climate protection, pollution, environmental management system) as well as social and business ethical responsibility (human rights, non-discrimination, ILO standards, health and safety, compliance).

With our Sustainability Code of Conduct we expect our suppliers to follow our principles in the following four areas: Sustainability management & ethical business practices, environment & climate protection, social standards & Support human rights and sustainability in supply chain management.

Sustainability Services

With our broad sustainability portfolio we contribute to sustainable development in the environment, economy and society. This clearly shows how comprehensively our experts in the individual DEKRA Service Divisions are committed to sustainability with their expertise and neutrality.

Some examples are:

As an expert service provider in the areas of safety, quality and sustainability, we are constantly working to be a preferred partner for future technologies and processes. Innovation and future viability are therefore particularly important to us and are part of our central sustainability principles. We want to use our expertise to provide our partners with the best possible support for the social challenges and trends of today and tomorrow, such as digitalisation, connectivity or climate change.

In this context, we are constantly developing our services in an increasingly disruptive market environment. This also includes the sustainability of service provision, for example with regard to the CO2 emissions generated, as well as explicitly sustainability-related services such as the auditing of greenhouse gas balances.

Exhaust emission inspection

Depending on the services we are providing to our customers also the environmental impact varies. As DEKRA is part of the TIC sector, our environmental impact is also lower than within other industries such as the manufacturing sector.

However, we would like to be transparent and provide information to our customers as to what environmental impact goes with the services which we are providing. Currently, we are still conducting environmental assessments.

General environmental impact:

When providing our services at customers facilities, greenhouse gas emissions due to business travel often play a role. Thus, together with our customers – where possible – we try to provide our services digitally and remotely. If that is not possible, DEKRA is committed to using the method of transportation which has the least impact to the environment while still maintaining the highest quality standards of our services.

For doing our business DEKRA needs energy for buildings and infrastructure. To reduce our environmental impact in this regard, we are gradually switching to renewable electricity worldwide and install renewables at our own facilities. Nevertheless, we still have an environmental impact in this regard with respect to remaining emissions and resource consumption.

Also, our buildings need space. To at least give a little bit of positive impact back to nature we consider biodiversity impacts at our sites. For example, we are maintaining a wildflower meadow near our headquarters to support biodiversity on a local level.

For our laboratory as well as technical testing and inspection services we also need technical equipment. This is also connected to resource consumption. We are starting to consider environmental impact when procuring respective products.

We are aware that these impact levels are non-exhaustive. For our eight service divisions this implies the following environmental impact on a generalized and simplified level:

In our audit, consulting, claims & expertise, temp work and industrial inspection service areas, we have a focus on expert services at our customers' sites or remotely conducted from our offices. Therefore, we have a relevant impact in the dimensions business travel and on-site energy consumption.

Product testing services are conducted at our facilities, such as laboratories, where we also consume resources for testing and technical equipment as well as building-related energy consumption.

Vehicle inspections are conducted in our test halls and partly at the facilities of our partners. For these services, we also consume resources for testing and technical equipment. Furthermore, emissions in connection to building-related energy consumption and business travel arise. Our training services are offered in our training centers or remotely and have an environmental impact in particular with respect to building-related energy consumption.

So, when you commission our services, you are welcome to consult with our experts on how, in your specific case, the environmental impact resulting from our service provision can be reduced.

Case study PTI services:

We are piloting the calculation of the carbon footprint of our services. Starting with our largest service field, periodical technical inspection (PTI) of vehicles. For this we conducted a pilot study at a German test station. According to this, the PTI of one standard combustion engine vehicle in Germany results in 4,3 kg CO2eq. The respective carbon footprint of a PTI caried out on a plug-in hybrid vehicle results in 3.3kg CO2 equivalents and the one of a battery electric vehicle in 2.1 kg CO2 equivalents. This includes: distance covered by the vehicle during the brake test, idling during the PTI, maintenance materials such as lubricants and filters, paper for the PTI certificate for the customer, flashlights and fluorescent tubes for the inspection of the bodywork, and electricity consumption for the devices as well as gas consumption, which is needed for heating the test station.

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