Claims Handling

Claims Management Services

DEKRA’s claims handling business was originally established in 1956, and we have successfully delivered claims management services to insurance companies, leasing companies, government agencies and corporate clients worldwide for over 60 years. Our claims handlers possess the in-depth knowledge and hands-on experience that delivers consistent quality for our customers.

Our European offices and partner network across more than 50 countries worldwide are well-equipped to handle claims arising from all types of insurance ranging from motor, marine, property, liability to health and others such as natural catastrophes and related recourses. In addition to our experience, DEKRA’s use of the latest innovative tools and technologies ensures that we keep our key customer promise.
Depending on your objectives, by working with DEKRA you can draw on several competencies and proven methodologies, including outsourcing and overflow, field adjustment, fraud detection, legal protection services, auditing services, coordination center services and expert appraisals.