BPO Lead and Event Management Support
Loyal customers through lead management and event support
In an intensely competitive and dynamic market, it takes fresh thinking and refined methods to attract and retain customers. We provide forward-looking, expert support for lead management and event planning with a focus on building strong customer relationships from the start.
- Clearly structured on-line system for lead management
- Timely follow-up, optimal lead processing and qualification of potential buyers
- Sales growth and an expanded customer base
- Enhanced customer satisfaction and loyalty
- Event design, from planning to execution
- Point of Sales (POS) and marketing materials
- Identification of segmentation criteria for your customer database
- Appointment management and customer reception profiles, among others
- Customer satisfaction surveys
- Training, coaching and briefing of all key stakeholders during and after the event
- We are a team of consultants, telephone agents and automotive events experts with extensive industry experience.
- We have a suite of customer relationship management services, including a lead center and event planners, aimed at optimizing the customer experience.
- We specialize in effective, high-conversion lead management systems and in supporting our clients’ goals.