Important information on conducting audits during COVID-19

Reliable audits in trying times

Important information on conducting audits during COVID-19

We provide answers based on IAF (International Accreditation Forum) information highlighting key questions regarding conformity assessment and auditing services for certification purposes being affected by COVID-19.

Important information: Please note that each case will be assessed individually depending on country-specific requirements and other factors. These general answers may not be applicable for all certifications, as each scheme may demand different requirements. Contact your local DEKRA Certification body for detailed information regarding your particular certification needs.

If you have a specific question that is not listed below, please do not hesitate to contact our experts directly!

FAQ: Frequently asked questions

In cases when it is not possible to conduct either physical or remote evaluation audits, conformity assessment activities such as surveillance or recertification may be postponed for up to 6 months. Valid conformity assessment documentation in the form of a certificate or accepted reporting may be extended for a corresponding 6-month period. At the very least, an extension letter acknowledging a prolonged validity period should be issued to guarantee transparency and communicate conformity to the consumer market. Although relevant records should also be appropriately updated, requirements for specific schemes may differ.

Normally scheduled conformity assessment should be conducted in cases where evaluation activities can be physically or remotely performed. If the recommended IAF ID 3: 2011 conditions have already been satisfied, conformity assessment activities may be postponed for up to 6 months and the validity of any certification or reporting results may be extended for a corresponding 6-month period.

If all the requirements and observation activities of a specific scheme can be remotely evaluated, a full certification audit can, in theory, be conducted. Requirements vary according to specifications unique to each scheme. Please contact your DEKRA certification body if you are considering a fully remote certification audit for your organization.

If it is not possible to physically or remotely close nonconformities, timelines for compliance can be prolonged. As mentioned in question 1, any conformity assessment activity can be postponed for a maximum of up to 6 months.

Illustrated in the answer to question 1, OHSAS 18001 certification can be extended by up to six months meaning that transition for migrating accredited certifications from OHSAS 18001:2007 to ISO 45001:2018 has been extended to 30. September 2021.

In accordance to question 3, the migration audit may be conducted with remote auditing techniques according to specific scheme requirements.

Transition periods can be extended for up to six months and, in reference to question 3, the transition audit may be conducted with remote audit techniques according to specific scheme requirements.

We are here for you during COVID-19

Our experienced experts are on hand and ready to support you with comprehensive audit services at any time, anywhere in the world. We are at your side during this particularly challenging event to make sure you are able to conduct business despite logistical limitations caused by health precautions and governmental guidelines.

Contact us for further information on possible audit procedures during the COVID-19 pandemic!

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