Important information on conducting audits during COVID-19

Apr 30, 2020 Audit

Reliable audits in trying times

We provide answers based on IAF (International Accreditation Forum) information highlighting key questions regarding conformity assessment and auditing services for certification purposes being affected by COVID-19.

Important information: Please note that each case will be assessed individually depending on country-specific requirements and other factors. These general answers may not be applicable for all certifications, as each scheme may demand different requirements. Contact your local DEKRA Certification body for detailed information regarding your particular certification needs.
If you have a specific question that is not listed below, please do not hesitate to contact our experts directly!

FAQ: Frequently asked questions

1. How will conformity assessment and certification audits be performed for schemes mandating the certification of management systems, products and personnel according to IAF MLA in the extraordinary COVID-19 circumstance?
In cases when it is not possible to conduct either physical or remote evaluation audits, conformity assessment activities such as surveillance or recertification may be postponed for up to 6 months. Valid conformity assessment documentation in the form of a certificate or accepted reporting may be extended for a corresponding 6-month period. At the very least, an extension letter acknowledging a prolonged validity period should be issued to guarantee transparency and communicate conformity to the consumer market. Although relevant records should also be appropriately updated, requirements for specific schemes may differ.
2. Is it possible to postpone all conformity assessment activities and extend any corresponding certification or reporting results for a period of up to 6 months?
3. Can a full certification audit be remotely conducted?
4. Can non-conformity closure deadlines be prolonged?
5. Will the migration period for ISO 45001 be extended?
6. Will the transition periods of, for example, ISO 22000:2018 or ISO 50001:2018 be extended?
Our experienced experts are on hand and ready to support you with comprehensive audit services at any time, anywhere in the world. We are at your side during this particularly challenging event to make sure you are able to conduct business despite logistical limitations caused by health precautions and governmental guidelines.