DEKRA expands its network of Authorized Test Labs for Alexa Voice Service in Guangzhou, Suzhou and Shenzhen, Mainland China

Aug 26, 2021 Digital & Product Solutions

DEKRA is authorized by Amazon for both device testing and security assessment programs for Alexa Voice Service (AVS) to meet the Alexa Built-in requirements. Now the DEKRA locations in Guangzhou, Suzhou, and Shenzhen, Mainland China, join the Authorized Test Lab (ATL) network, which also includes the DEKRA laboratories in Hong Kong, South Korea, Japan and Spain.

“At DEKRA we are excited that our locations in Guangzhou, Suzhou and Shenzhen have become ATLs for Alexa Built-in devices. As a result of our expertise and fast expansion, we are proud to have the broadest ATL network both in the global as well as in the Asian markets. This enables us to offer our services locally and close to our customers, also in Mainland China. We can provide a comprehensive all-in-one testing and certification solution for Internet of Things (IoT) devices, covering the most relevant mobile and wireless technologies worldwide”, says Mike Walsh, Executive Vice President, DEKRA APAC Region.
Alexa is Amazon’s cloud-based intelligent voice recognition and natural language understanding service, which is available on more than 100 million devices from Amazon and third-party device manufacturers. With Alexa, it is possible to build natural voice experiences that offer customers a more intuitive way to interact with the technology they use every day.
As an ATL lab for AVS, DEKRA uses test automation and a series of checklists provided by Amazon to ensure that products meet acoustics, music, functional as well as user experience (UX) requirements. DEKRA generates certification test results in the form of Alexa Qualification Tool (AQT) reports and manual checklists, for submission to Amazon.
In addition to operating ATL labs, DEKRA is also authorized to perform security testing from the laboratory in Spain, allowing device manufacturers that incorpo-rate AVS, to obtain a security assessment report. The requirements help companies creating AVS devices be proactive in identifying and resolving potential security vulnerabilities in their devices and be prepared to distribute security fixes identified after launch. Some examples of the AVS devices are smart speakers, smart screens, TVs, set-top boxes, hearables, wearables, Bluetooth speakers, devices integrating Alexa Calling, Messaging, and Announcements (ACM) or Multi-Room Music (MRM) and Auto devices integrating AutoSDK with or without Local Voice Control (LVC).