Certified Pre-Owned (CPO) Program Design
Increased new and used car sales with a well-designed CPO program
As the automotive industry adjusts to ongoing transformations, improving your used car business can substantially boost revenues. The key is a combination of increased raw sales, attracting new customers and supporting after-sales activities. An effective Certified Pre-Owned (CPO) program and optimal used car management help target these areas so that your business is more resilient in the face of change.
- Increase used car sales, B2C activity and residual values with support from our experts and the DEKRA ABC methodology
- Attract new used car clients with competitive offers and services and retain workshop customers
- Optimize and standardize price positioning
- Increase sale of financing and insurance packages and accessories
- Optimize customer relationships and improve customer satisfaction
- Define structure and conditions for dealers to become members of the program
- Plan a program guide containing norms, standards and processes to be put in place
- Develop steering tools to monitor the performance of individual dealers and the program as a whole
- Support the development of the program website and car locator
- We are a team of experts and consultants with extensive experience supervising successful projects with dealer networks and independent used car dealerships.
- We have expertise in the automotive business and ISO 17024 certification.
- We are a company with a culture of service focused on results, demonstrated by our DEKRA ABC methodology, developed to support improvement and deliver a strong ROI.