Myths about management systems put to the test
Fact checking the management systems of three leading standards: ISO 9001, ISO 45001 and ISO 14001
Management systems are familiar to company leaders across industries. While they are generally regarded favorably, they are not immune to critical reservations, which have given rise to 6 myths in recent decades. It is worth taking a closer look at and correcting these misconceptions, as they fail to recognize the added value of management systems.
Management systems objectives:
- Optimization of processes to achieve targets
- Prevention of errors and extra costs caused by flawed processes and decisions
- Trust building with customers, partners, employees and regulators
- Long-term adaptation of standards based on experience and user needs
Management systems require excessive documentation and administrative overhead
- the documentation of an organization’s quality management system must contain the information deemed necessary by the company
- the organization must document the information necessary for the operation of its processes
- Estimate the cost-risk ratio
Within an organization, there are simple to very complex processes with correspondingly low to very high risk and error potential. Management must make an assessment of which process documentations are worth the effort in order to avoid, for example, potential added costs and image damage caused by quality deficiencies or fines.
- Elicit and consider alternatives to documentation
It is not necessary to document every process. Alternative control instruments can also be used to achieve the desired results. Management must therefore ask itself which alternatives can replace documentation. If this question cannot be answered satisfactorily, documentation may be the right way after all.