Contract Renewal

Leasing contracts managed and renewed efficiently

Leasing is an appealing option for companies interested in maintaining a reliable fleet and for both companies and private individuals who want to avoid the costs of ownership. With an efficient approach to contract renewal, you can take full advantage of the opportunities leasing provides.

Renew leasing contracts efficiently and seamlessly
Renew leasing contracts efficiently and seamlessly

By taking a proactive approach and anticipating the end of existing leases by 6 months to a year, automotive manufacturers and networks reduce the chances of losing customers to competitors and at the same time create opportunities for upgrades, stronger partnerships and greater efficiency.

As a trusted advisor to leaders in the field, we understand the automotive industry, the challenges facing manufacturers and distributors, market conditions and evolving customer behaviors. Our experts can support you in establishing a streamlined contract renewal process that highlights customer satisfaction and secures sustainable revenue for your company.

Your Benefits

  • Customer satisfaction and loyalty
  • An overview of customer requirements, volumes needed and other relevant data
  • A reliable system for meeting customer needs and leveraging opportunity
  • Tailored advice from a respected third party

Our Approach

We know that taking the initiative with leasing contract renewal is a sure-fire strategy for retaining customers and maximizing revenue. Maintaining organized, up-to-date data, highlighting customer care and ensuring efficient communication requires planning and expertise, both of which our contract renewal specialists can provide.

Our services include:

  • Verifying and organizing all relevant data: dealership data, customer contacts, renewal timing, model preferences, etc.
  • Seamless information transfers: communicating information to sales staff and monitoring the handling of client requests
  • Nurturing the customer relationship: prioritizing customer satisfaction
  • Creating and identifying opportunities: upgrades, lead management
  • Analyzing dealer results: recognizing strengths, addressing weaknesses

Customer retention through efficient contract renewal

Why DEKRA?

  • We are trusted advisors to auto industry leaders with a talent for identifying opportunity and cultivating strong customer relationships.
  • We have a broad portfolio of customer management offerings to complement our contract renewal services.
  • We specialize in creating optimized contract renewal plans and processes tailored to our clients’ needs and with an eye to maximizing leasing revenue.

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