This article explores the leadership qualities needed to guide us through the present crisis. Leaders need to prepare for the complex challenges in the aftermath of the COVID-19 pandemic, focus on people’s physical, mental, and emotional wellbeing, and build their own and the organization’s capacity to embrace change.
What can we learn from the past that can help us prepare for the unknown? While we redesign the workplace, are we addressing the social aspects of recovery? Uncertainty poses a particularly difficult problem when trying to implement change. How do we embrace it as leaders, and support others in that process?
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