DEKRA Trusted Facility standard

Setting new standards for health and safety in the hospitality sector

Much like 9/11 affected airport security, the COVID-19 pandemic will result in critical reforms for the entire hospitality industry. Our comprehensive auditing according to WHO guidelines and regulatory agencies helps you confidently reopen your facility and maintain health safety practices over time.

The advantage you get:

  • Boost employee and consumer confidence with proven good practices to combat the spread of COVID-19 and other infectious diseases throughout your premises

  • Implement standardized safeguard measures and protocols for effective maintenance processes and responsible emergency response procedures

  • Strengthen trust in your brand with assessments of a recognized independent auditing body

  • Reduce risk to your reputation and your assets

About Trusted Facility standard

DEKRA Trusted Facility standard

In response to dramatically changing proprietor responsibilities as well as customer needs and expectations due to the COVID-19 pandemic, we now provide recognized assessment of your facility and operational practices to ensure you are able to successfully restart your business and continually adhere to strict health and safety standards.

Our comprehensive audit follows guidelines based on those provided by the World Health Organization (WHO). Depending on the selected scope of assessment they can also include regulations from local agencies governing occupational health and safety. All to implement and continuously monitor prevention measures in areas such as:

• Reception and guest services
• Food and beverage/catering outlets
• Housekeeping, laundry and maintenance
• Back office, purchasing and administrative process management
• Response and communication

We conduct auditing appropriate to businesses providing support services within the travel and tourism industry including:
• Accommodations such as hotels, campsites, B&B properties
• Restaurants and food providers offering eat-in, take-out or delivery services
• Travel agencies and public transportation providers
• Outsourced housekeeping firms, laundry services, and temporary worker agencies

We offer flexible remote, on-site and blended assessment packages tailored to your particular situation, timeline and needs unique to your business.

Profit from our consultation and training services

Our pre-assessment consultation provides you the expertise you need to establish specifications and processes effective to your individual operations and corporate guidelines. We help you identify areas of high risk and implement the appropriate maintenance and response procedures to ensure that you have in place a system to reduce risk both to your guests and to your employees.

Our experts are on hand to provide you and your employees the training needed to responsibly use regulatory knowledge, practical skills and built-in support systems to ensure sanitary standards are met throughout your facility.

Assessment and monitoring from a single source

We evaluate and validate the initial implementation of your solutions to support your adherence to new health and safety regulations meant to protect against the spread of the COVID-19 virus and other infectious diseases. Following audit results satisfactory to our established standards, you will receive a Letter of Confirmation distinguishing your property as a Trusted Facility.

We look forward to working with you to help your business recover from the COVID-19 lockdown for a bright and healthy future. Contact us!

Trusted Facility

Gain from our expertise

• We help you develop and implement effective solutions to prevent the spread of COVID-19
• Our global network of experts is on the ground near you and ready to assist you at any time
• We conduct third-party inspection for transparent assessment trusted around the world
• Our audits ensure your ability to safely operate in COVID-19 conditions
• As a single-source provider, we save you time and money with flexible, tailored auditing

Share page