We provide our customers with exact-fit solutions, individually tailored to their respective needs. In April 2006 and in line with the new exhaust analysis guidelines we also started checking the exhaust mission characteristics when carrying out main inspections on vehicles equipped with an on-board diagnostic system.
The DEKRA Accident Research in Stuttgart, the DEKRA Technology Center in Klettwitz and the DEKRA Crash Test Center in Neumünster provide the automotive industry with important findings in the fields of accident research, vehicle development and homologation. Car manufacturers, importers and showrooms commission our expert consultants to conduct around 15,000 workshop and mystery shopper tests every year to uncover the potential for optimisation in sales and services.
We also support the resulting improvement procedures. We advise and support showrooms as well as workshops, draw up process analyses for them and develop innovative, practically focused tools. One such example is the DEKRA CarOperator – our tool for controlling pre-owned car procedures in the showroom; another is the DEKRA FleetOperator – our tool for overseeing car leasing and the return of cars by major customers. For insurance companies we devise innovative solutions to optimise their procedures - the DEKRA fee system is a benchmark in the trade.